Service and Warranty

We're happy to help! Check out the FAQs, our warranty, calculate your frame size, download or request our brochures or contact us.


Check out the frequently asked questions about electric bicycles, warranty, engineering, maintenance, and battery specifications. Is your question not listed? Please contact us.

Veelgestelde vragen Gazelle


Gazelle gives 10 year warranty on materials and workmanship on the frame and non-suspension forks to normal treatment, use and maintenance.

View the other warranty conditions

Frame size

For happy cycling you need to sit comfortably on your bicycle. An indication of the frame size that is tailored to your height can be found in the table below. If you happen to be between two frame sizes your dealer can best advise you.

Calculate your frame size

Van Stael

Miss Grace


All Gazelles brochures are downloadable online.

See all the brochures of Gazelle


Do you have a question and your question is not in our FAQ? Please contact us and we will answer your questions as quickly as possible.

Contact Gazelle


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